When purchasing a new device of the type FSS 18V or FVC 35 M, you as the end customer receive a 1-year warranty and 3 years on your CAS battery pack from the respective fischer subsidiary, irrespective of your warranty rights against your seller.
When purchasing a new device of type FGC 100, you receive a 2-year guarantee. If justified repairs are due during this period, the fischer subsidiary will repair or replace your device free of charge.
We guarantee an 8-year availability of spare parts even after production is discontinued for the FSS 18V, the FVC 35 M and the FIS DB S/ SL Pro. We guarantee a 5-year availability of spare parts even after production is discontinued for the FGC 100 and FGW 90 F.
If our high-quality devices need to be repaired, we offer you a quick and easy repair service. Please follow the instructions below:
Pack the defective device safely for transport in a stable shipping carton or a fischer equipment case. Attach the hazardous goods number to the shipping carton […] in accordance with UN 3481.
Defective battery packs should not be shipped. For the fischer FGC 100 and FGW 90F, the gas cartridge and nails should also be removed before transport.